Privacy Policy

Logiscale (“Logiscale,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website at https://logiscale.io or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Business or company name
• Information submitted through contact forms, booking forms, questionnaires, or other communications with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of your visit
• Referring website or URL
• Website usage and analytics information

2. How We Use Your Information

We may use your information to:

• Provide and deliver our services
• Schedule consultations and appointments
• Respond to inquiries and customer support requests
• Send service-related email and SMS communications
• Improve our website, services, and customer experience
• Maintain our business records
• Comply with applicable legal obligations

3. SMS Communications

If you voluntarily provide your phone number and opt in to receive SMS communications, you may receive text messages from Logiscale regarding:

• Appointment confirmations
• Appointment reminders
• Service updates
• Project notifications
• Customer support communications

Important SMS Disclosures

• Message frequency may vary.
• Message and data rates may apply.
• Consent is not a condition of purchase.
• You may opt out at any time by replying STOP.
• For assistance, reply HELP or contact us at hello@logiscale.io.

Marketing Messages

We will only send promotional or marketing text messages if you provide separate express consent.

SMS Data Sharing

SMS opt-in information and consent will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

4. Email Communications

If you provide your email address, we may send you:

• Service-related communications
• Appointment confirmations
• Responses to your inquiries
• Customer support messages
• Occasional updates regarding our services

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

5. How We Share Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third-party service providers that help us operate our business, including providers of:

• Website hosting
• CRM and customer management
• Scheduling and booking
• Email communications
• SMS delivery
• Payment processing
• Website analytics

These providers are contractually obligated to protect your information and use it only for the services they provide.

We may also disclose information if required by law or when necessary to protect our legal rights.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Analyze website traffic
• Improve website performance
• Understand visitor behavior
• Enhance your browsing experience

You may disable cookies through your browser settings; however, doing so may affect certain website features.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain business records
• Resolve disputes
• Enforce our agreements
• Comply with applicable legal obligations

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable

To exercise any applicable privacy rights, please contact us using the information below.

California residents may have additional privacy rights under applicable California privacy laws.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Logiscale

Website: https://logiscale.io

Email: hello@logiscale.io